Making Ordinary be EXTRAORDINARY

Team Teamwork Meeting Success

I’m on a mission today to discuss a plan for a sizable dealership group to change their process for monthly sales meetings. My father taught…

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Country at Extremes, Watch Your Message

Strong Race to the Finish

This is not about the recent election, of which the impact will be seen over time. These extremes are right now: average auto financing balances…

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CREATING THE BEST CUSTOMER EXPERIENCE

Customer Experience - Price and Trust

It would be safe to say 99% of all dealership websites reference providing the best customer experience in their About Us section. But before you…

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“Be yourself. Everyone else is already taken.” – Oscar Wilde

December 5, 2014 / Featured, Friday Words Of Wisdom /
Be Yourself - Strong Automotive

“Be yourself. Everyone else is already taken.” – Oscar Wilde I read this quote that was printed on a napkin this week, and thought it…

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Friday Words of Wisdom

November 21, 2014 / Featured, Friday Words Of Wisdom /
Words of Wisdom - Strong Automotive

“In the lifelong journey of always looking to improve and finding a better way, sometimes you need to take a step back and respect the…

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