Are True Car or other 3rd Party Referrals Worth It? – An Editorial

An editorial from Guest Blogger: Scott Rossi In my role at Strong as VP of Digital Services, I pride myself on being informed. As a…

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Loyal Republicans, Democrats & Car Owners!

November 5, 2014 / Customer Service, Featured /
Vote - Strong Automotive

On the day after mid-term elections and judging from all the talking heads and Internet commentators, it appears to be a case of “throw the…

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“Service First”

October 31, 2014 / Customer Service /
Service First - Strong Automotive

Let’s take a look back to the Thanksgiving holiday weekend last year. The number of people predicted to travel by AAA was 43.4 million and…

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10 Years…

June 23, 2014 / Customer Service, Motivation /
10 Years at Strong Automotive Merchandising

      No flowers, no balloons, no crowd chant…  Just my favorite kind of day.  The day starts out in the office early getting…

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Grabbing the Door Handles

May 14, 2014 / Customer Service, Dealership /
Car Door Handle - Strong Automotive

I heard the coolest phrase today while in a dealership in New Jersey. The GM was talking about how aggressive his sales people were when…

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